You contact us. We discuss, by phone, e-mail or in person, the milestone event for which you need paper goods--your vision, the mood you’re hoping to create, your sense of style. We also talk about ideas you have and samples from our website that caught your eye. We create mock-ups of the paper goods you need. You view a proof either in the form of a .PDF file or on paper and receive a quote. You receive and sign a contract with timeline.  Click here to see a sample wedding invitation contract. (PDF) We discuss changes you’d like to make. You view another proof. Upon your approval of the proof you send half of the total bill. We create your customized paper goods and ship them to you upon receiving final payment. Click here for shipping charges.